Artificial Intelligence will completely change the future of eCommerce. Digital Assistants, Voice Search is the future technology to make an impact on eCommerce. We all are aware about Siri and Cortana, perfect examples of digital assistants. Analyst forecast that by 2020, 85% of customer relationship with a business will be managed without interacting with a human. All about thanks to the power of AI technology. So, in this piece of content, we’ll get to know the AI impact on eCommerce.
Visual Search
Visual Search allow users to search their desired results related to the image which they use. It’s easier to find any products or results instead using some keywords and in return hundreds of general results are showing.
I know, Visual Intelligence is not new. Google Goggles already launched in 2010.
With the advancement in AI, visual search is becoming more advanced day-by-day and many of the businesses are now adopting visual search to improve the effectiveness of their business.
Voice Search
The Study predicts that by 2020, at least 50% of all web searches will be done by voice command. Voice Searches are given the power to online users to search web content by speaking, same as visual search but there’s a slight difference visual search use image to search while voice search use voice.
Amazon Echo and Google Home are the perfect examples of voice controlled assistants.
Chatbot
AI powered Chatbot is quite famous in online entrepreneurs. Chatbot is the automated bot programmed, which use to solve online user’s queries without any human.
With the help of chatbot technology, there will be a massive change in online communities, it is fast, quick and more reliable. Your business doesn’t require any human to handle online user’s queries. A single bot programmed technology handle multiple online users at the same time.
Target the more customers
AI powered technology will definitely improve your business productivity and target more customers. Many companies understand the use of AI. AI technology is everywhere, even in your smartphones in the form of face to unlock feature, finger print scanner and what not.
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